sc.Service
WebApp
Talk to one of our experts.
- sales@jp-paule.de
Professional & convenient web service for your service team!
Are you looking to make your service team’s work more convenient? Are you looking for a solution that allows your team to order spare parts directly at the customer’s site WITHOUT additional effort? In addition, you want to have all the necessary information about the product, such as current machine software inventories, always at hand?
sc.Service is a web-based software module that can be used on both desktop and mobile devices. Your service team is provided with all information about the machine, plant and equipment. For example, assembly drawings, parts lists, operating and assembly instructions, as well as software updates for the appropriate machine can be viewed at any time.
Your service teams don’t lose valuable time because you always have your records with you.
Always provide your entire service team with the same up-to-date information without investing a lot of time.
When spare parts are needed, they can be requested or ordered directly via the sc.Partsmanagement software module. Quotations are automatically generated, sent and also managed with sc.Sales.
Your service team is always on the move with up-to-date information worldwide.
Your benefit
01.
Your service team will experience more professional and convenient support in service order processing.
02.
The service always has all the necessary information.
03.
Your service team is always on the move with up-to-date information worldwide.
04.
No valuable time wasted by your service team.
Features at a glance
- Machine / plant / equipment parts lists with shopping cart functionality.
- Download area for data sheets, operating instructions, assembly instructions, ...
- No new database to maintain.
- Shopping cart with quote request and order process.
- Quotation and order history.
- Automatically generated quote in conjunction with sc.Sales, is immediately sent to the customer.
- Automatic notification of sales staff in connection with sc.Sales.
- Reporting & Data Analyse.
- The assembly drawings, parts lists, operating and assembly instructions can be read from the systems PDM / PLM, ECM and ERP. The automatically created quotations, we can integrate into your CRM system..
LEARN TO KNOW SC.SERVICE.
Arrange your no-obligation and completely free demo now..